FirstAlarm OS runs your company. The Customer Portal comes included. CircuitTrace is its own product — standalone or fully integrated. AI Assistant is on the way.
The operating system for commercial fire protection.
Run the entire company from a single workspace. Customers, sites, buildings, assets, dispatch, scheduling, quotes, invoices, fleet, inventory, knowledge, and reports — wired together on one shared data model so nothing falls between the cracks.
A premium customer experience — included in every plan.
Give every customer a branded portal to view reports, pay invoices, track work orders, review quotes, and request service. Built on the same live data as your operations, so what your team sees is what your customer sees.
Interactive building intelligence.
Digital floor plans, device-level mapping, and circuit-aware navigation for every building you service. Use it standalone, or turn it on inside FirstAlarm OS for a true digital twin connected to your assets and work history.
An AI layer trained on your operations.
Ask anything across your buildings, assets, and history. Summarize reports, draft customer updates, and assist technicians in the field — grounded in your organization's real data, not the public internet.
Every product shares one identity, one database, and one knowledge layer. Start with FirstAlarm OS and turn on the rest as you grow.
