Our Story

Started in fire protection.
Built for everyone who keeps buildings alive.

First Alarm began on the floor of a fire protection shop. Five tools, four spreadsheets, paper inspections, and customers who deserved better. We rebuilt the entire stack from first principles.

One Platform

Customers, sites, buildings, assets, documents, and identity live in one connected foundation — not bolted on later.

Multiple Workspaces

FirstAlarm OS today. CircuitTrace and Customer Portal next. Add a workspace, the data is already there.

Shared Foundation

Every product reads the same schema, the same activity stream, the same AI. Adopt one, gain all the others.

Built by technicians, for technicians

Our team has dragged ladders, traced trouble on a Class A loop at 2 AM, and submitted final reports in a truck cab on bad Wi-Fi. Every workflow in the platform exists because someone on our team needed it to ship a job.

We're not a generic CRM with a "field service" toggle. We're the platform that fire protection, HVAC, electrical, plumbing, security, and facility teams reach for first.

Want to join us?

We're hiring engineers, designers, and field veterans who want to rebuild this industry.

See open roles →