Live · streaming · 07:39:24 AM

Dispatch Command Center

Real-time operations across every technician, vehicle, work order, and customer.

Active jobs
14
+3
Emergencies
2
live
Techs on duty
8/8
Avg response
11m
−2m
SLA compliance
98.2%
+0.4
Revenue today
$48.2k
+12%
Emergency Queue
2
Code 3
WO-18400
Emergency
Lobby riser leak — Code 3 response
Riverside Plaza · Tower A — Lobby
Today · 10:42a
JC En Route
WO-18412
P1
Alarm panel offline — supervisory loss
Brookline Medical · East Wing — IDF-2
Today · 11:10a
New
Risk: late
Unassigned Work
2
WO-18412
P1
Alarm panel offline — supervisory loss
Today · 11:10a
New
Risk: late
WO-18397
Warranty
Warranty visit — pull station false
Today · 2:00p
New
Conditions
Manhattan
Now
68°F
Partly cloudy
9 mph SW
3 PM
62°F
Rain likely
Outdoor work alert
Traffic awareness
2 incidents
FDR Dr S · slowing+8 min
Lincoln Tunnel inbound+14 min
BQE northboundclear
Manhattan Ops · 8 vehicles · 10 jobs
AvailableDrivingEmergency
Streaming GPS · 1.2s latency
Live Dispatch Board
Drag between columns or onto a tech
New
2
WO-18412P1
Alarm panel offline — supervisory loss
Brookline Medical
WO-18397Warranty
Warranty visit — pull station false
Atlas DC-3
Scheduled
1
WO-18411P3
Smoke detector install — 4 units
Mercer Lofts
SP
Assigned
1
WO-18399PM
Quarterly preventive maintenance
Westfield Tower
MR
En Route
1
WO-18400Emergency
Lobby riser leak — Code 3 response
Riverside Plaza
JC
On Site
2
WO-18402P3
Annual inspection
Brookline Medical
LT
WO-18401P2
Sprinkler head repair — 2 heads
Hudson Yards
DO
Waiting
0
—
Work Order Timeline
last 60 min
WO-18400Emergency10:42a
System · Created from alarm panel signal
Riverside Plaza · Lobby riser leak — Code 3 response
WO-18400Emergency10:43a
K. Walsh · Dispatched to J. Cruz
Riverside Plaza · Lobby riser leak — Code 3 response
WO-18400Emergency10:51a
J. Cruz · Acknowledged · en route
Riverside Plaza · Lobby riser leak — Code 3 response
WO-18412P111:08a
Monitoring · Supervisory signal lost
Brookline Medical · Alarm panel offline — supervisory loss
WO-18397Warranty9:14a
Customer portal · Submitted warranty claim
Atlas DC-3 · Warranty visit — pull station false
WO-18411P3Yesterday
Quoting · Quote QO-4421 approved
Mercer Lofts · Smoke detector install — 4 units
WO-18399PM10:00a
K. Walsh · Assigned to M. Reyes
Westfield Tower · Quarterly preventive maintenance
WO-18402P311:02a
L. Tanaka · Arrived & started
Brookline Medical · Annual inspection
AI Recommendations
Continuous
Reassign WO-18412 to S. Patel (8 min away)
Closer than next-best by 14 min · matches NICET cert
Re-sequence M. Reyes route
Saves 22 min by visiting Westfield before Cedar Park
WO-18399 at risk of running late
Tech 12 min behind schedule · notify customer?
D. Okafor overbooked at 3:00p
Three concurrent jobs — suggest split with A. Nilsen
Missing signature on WO-18395
Tech wrapping up · push e-sign request now
S. Patel available within 0.6 mi of Emergency Queue
Suggest bump to WO-18412
Technician Status
8
2 available
Upcoming Scheduled
2
Recently Completed
3